Thank you to the whole Austart team for getting my partner and I through our build!

Rhonda, Ruth and Charmaine were spectacular in assuring us they could deliver what we were after for our price without sacrificing quality and the points of the design which were import to us.

Thank you ladies for your professionalism and personality in going above and beyond to communicate and explain all the processes.

Austart Homes

We feel like we won the Building lotto with Austart Homes. From the first encounter with their lovely sales lady all the way through to completion, the communication, reliability and professionalism was exceptional.

Between Rhonda, Ruth and Charmaine we had an enjoyable experience of building our family home. Austart are incredibly organised and most importantly they built us a beautiful home that we are really proud of and they stayed within our budget.

They were transparent and realistic with what we could and couldn’t achieve in the build and they stuck to their exact timings. We had our house when they promised us we would.

We are extremely grateful to have had the Austart Team build our home.

Thank you Austart you are wonderful!

Will add photos after we finish the landscaping lol.

Holly and Matt

Hands down the best team we’ve come across yet.

From start to finish not one problem or speed bump Charmaine gives a good quality home with a fair price.

Especially want to thank Rhonda and Tim, both are so easy going from square one in the display homes , and genuinely want to help you build your home whether investment or to live in , your not just a number to them, your a customer.

Communication and service 10/10 from Richard, and not to mention eye for detail and finishing touches by Ruth.

can’t wait to work together again soon

Professional service, excellent design; quality home value for money.

 My wife and I signed the contract to build with Austart in September 2021 and reached Practical Completion in September 2022. The whole process was absolutely seamless and we cannot be more happy!

Firstly, if you are looking for the best sales rep around, Rhonda is the person you need to go to!

The time and care she took with us to make sure our contract was exactly the way we want it was fantastic. Even though we probably weren't the easiest clients to work with because we are so picky , she was always a phone call away and more than happy to answer any and all questions we had.

Rhonda, we cannot thank you enough for everything you did for us, your genuine love for your job and care you took with us was amazing. Having you help us start our first home was one of the best parts of the entire experience.

Secondly, a massive thank you to Ruth and John out Site Supervisors!

Despite how much Ruth has on her plate, she was always an email away to answer any queries that we had (which was alot in our case!).

Our original Practical Completion date was 28th of September to which we were more than happy with. Ruth had found out in passing conversation that myself and Chloe were getting married on 4th of October and as a result she decided to get our PC pushed forward to the 16th of September so handover was done before our wedding; she had literally gave us a house as a wedding present! We did not ask her to do this nor was there any pressure for her to push forward our build but she did anyway to try and make our lives easier during this busy period.

Ruth, your an absolute star! I know we weren't the easiest clients to work with but you still took the time with us to make sure we were happy, the fact you literally gave us a house as a wedding present is something we will never forget! Thank you so much!

With John, his attention for detail is second to none. We didn't have a huge amount to do with John because his the man onsite however when we did see him, he was always happy to have a chat and let us know what was going on and what to expect. The walk through during our PC, John had picked up minor defects that I would not of hoped to of found.

It was such a pleasure to work with you John, your genuinely a great guy whom is one of the best in the business, with the battles you have to take on with staff shortages, supply issues etc and still make everything run without a hitch is unreal.

Last but not least, Charmaine and Phill, thank you very much for everything your company did you build us our first home. Everyone talks about how stressful building is and honestly we have no idea what they're on about. You both run a tight ship and it speaks for itself in this review.

The team you have working for you would seriously have to be some of the best in the industry and I really hope you let them know how happy we are with everyone involved.

Once again thank you so much to the Austart team, you guys are absolute legends! If we build again, we will definitely be doing it with you guys

Kind regards,

Luke & Chloe

Newport Estate, Port Douglas 

"We've built with Austart 5 times now and each build has been a wonderful experience.

Value and quality truly is a perfect motto for them. We continue to be impressed by the pricing and inclusions, consistenly above what competitors offer and best of all the workmanship is of an extremely high quality.

We wouldnt hesitate to recommend Austart and look forward to building with them again in the future"

Thank you to the whole Austart team for getting my partner and I through our build!

Rhonda, Ruth and Charmaine were spectacular in assuring us they could deliver what we were after for our price without sacrificing quality and the points of the design which were import to us.

Thank you ladies for your professionalism and personality in going above and beyond to communicate and explain all the processes.

 

I give Austart 5 stars these are the 5 reasons why
Communication was excellent
Quality of workmanship
Price was the best
Finished ahead of schedule
After sales service prompt

Highly recommend

 

Thank u team at Austart Homes for a fabulous building experience. It has been an absolute pleasure and stress free from sales to finish. Ahead of time, super organised, great ideas, friendly contractors, helpful management (thank u Charmaine), very prompt and most importantly, quality work. Special thank u goes to Ruth and Rhonda!! Thank u all for building us such a beautiful home!!! 💐

Charmaine,
Thank you very much for building our new house within our limited time!!
We really appreciate you've done everything so quickly for us and built a lovely house with great ideas. We love the study nook, windows above the kitchen bench and the ceiling at the living areas, still a lot of work to do (fencing, pool landscaping etc) but it will be a lovely home.
Thank you very much

Ruth,
Thank you very much for building our new house!
We're really happy with the house colour.
Thank you for being so patient while we choose colours!
Also very happy you got rid of the pillar in the middle of the patio!
Much Better view…
Thank you very much again!!