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Thank you very much for building our new house within our limited time!!
We really appreciate you've done everything so quickly for us and built a lovely house with great ideas. We love the study nook, windows above the kitchen bench and the ceiling at the living areas, still a lot of work to do (fencing, pool landscaping etc) but it will be a lovely home.
Thank you very much

Thank you very much for building our new house!
We're really happy with the house colour.
Thank you for being so patient while we choose colours!
Also very happy you got rid of the pillar in the middle of the patio!
Much Better view…
Thank you very much again!!

Shiho, Rob and Sienna…X, Palm Cove, Cairns

To Everyone at Austart
We could not thank you enough for our amazing first home.
We could not be happier with the process of the build, the communication and the end result of our home.

Thank you from all of us.

Amy and Jarrod (May 2017), Redlynch, Cairns

As frequent visitors to Port Douglas, we set out to find a builder to build our dream home with intentions of eventually relocating. Short trips up from Melbourne were combined with visits to display homes to find exactly what we wanted. From the moment we walked in to the Hamilton display home in Craiglie we were impressed, the finish and workmanship was perfect and the floor plan was so liveable for the climate. Charmaine and her team were so accommodating to any plan and inclusion changes we made, and provided a wealth of knowledge in assisting us to make decisions when finalising these changes. We thought building a house interstate would be stressful but with weekly progress updates provided we felt so comfortable with Austart, despite being 3000 kilometres away. The build itself was painless and timely and on handover day we were absolutely blown away by the quality of the build. We could not recommend Charmaine and her team more highly to anyone thinking about building, such a professional and personal business that make you feel like you are their only client. Such was our experience, we are already on the hunt for another block of land to build another beautiful home with Austart Homes.

Marty and Elke Williams
Port Douglas

Marty and Elke Williams, PORT DOUGLAS

Good Evening Ruth,

Thank you so much for everything. The guys from Bradnam’s came last week and fixed the shower screen.

I would just like to add (and please pass on to Charmaine & Phil) that after 4 years in our house, we still tell whoever will listen, how happy we are with the service and quality that we received from Austart the whole way through the building process and well beyond, even right up to this week!! You guys excel every time and we are very grateful, so once again THANK YOU……

Kind Regards

Jane McNeil

Jane McNeil, Port Douglas

Dear Charmaine and Ruth,

I wish to express a BIG BIG thank you for the beautiful home you have built for me.

The quality of the finish is superb, built exactly to plan and on time and most importantly, on budget. I cannot be more contented nor cannot ask for more!

When pondering whether to buy Lot 576, I contacted several builders listed on Bluewater’s website to see what can be done with its irregular shape and my limited budget. Most replied with many concerns and I could feel some hesitation on their part on taking on my project unless the budget is drastically increased.

But Charmaine’s “can do” attitude and positive reply was the answer I was waiting for and although late at the starting line, Austart Homes surged ahead of the pack and never looked back. Trust is also important specially when you’re building 2,400 kms away and I immediately felt comfortable with Charmaine on the first email, and also with Ruth when the construction began. I will not think twice should I build another house in FNQ.

So thanks again guys and well done! I would definitely recommend AustartHomes to anyone wanting to build in Cairns.

All the best!


Michael David 31st May 2016, Trinity Beach, Cairns

Usually when deciding who you are going to choose to build your investment property with is a hard decision. So many factors like price, inclusions, value for money, approachability of the builder, openness to new ideas and changes - all play a part. For us this decision was a no brainer - having previously built with Austart Homes we have always had our expectations exceeded and a final product that everyone comments on. Once again you have not disappointed! Even before the house was finished friends were driving past saying how fabulous it looked! We cannot thank you enough for the time and dedication you put into knowing your customers needs and wants and then building a home that truly reflects your company motto of 'value and quality matters'. We would not hesitate in recommending Austart to anyone - your service and homes are second to none!
Feb 2016

Sarah and Matt Mell, Craiglie (Port Douglas)

Thank you Austart Homes for building another high quality home for us. When we decided to build an investment property we knew we wanted to build again with Charmaine & Phill. The level of service we have received from Austart Homes in both our building experiences has been exceptional. Charmaine & Ruth are an amazing duo and have always gone above and beyond to ensure everything was done on time and done well! I loved choosing the design of the house – there are so many layouts to choose from & the selection of finishes is great too. The quality of the workmanship in both homes we built with Austart Homes has been excellent & we highly recommend Austart Homes to anyone wanting a fantastic home, whether to live in or as an investment property.
Katrina & George McCallum,
Argentea Estate
Palm Cove

Katrina and George McCallum JULY 2015, Palm Cove. Cairns

Deciding to build a winter home in the tropics, remotely from sydney, seemed a challenging exercise, to put it mildly… I met with various architects based in Cairns, most of whom were unable to “get” my vision for my site near Port Douglas, then moved onto local builders, inspecting the various display homes scattered around northern Cairns… and one company stood out— Austart - and now having spent my first winter in the house, I am delighted I chose to go with Charmaine and Phill. not only have they delivered a fantastic quality house, completely tailored to my rather specific requirements, but have been so helpful in areas outside the normal role of the house builder - managing the demolition of the old house, making excellent suggestions re the design of the house to suit the harsh beach side environment, personally overseeing the smooth , on-time completion of the house, and being readily available to assist with any questions post taking possession of the house. they made the whole process a stress-free and enjoyable adventure, and were at all times an absolute pleasure to work with. definitely deserving of 5+ stars!!!

Peter Dorrian

Peter Dorrian, Oak Beach (Port Douglas)

I have just completed my home construction in Mossman with Austart Homes and very happy that I eventually chose Austart Homes out of all the rest of the builders available.

I had approached several other building companies in and around the Mossman and Cairns area. Whilst they appeared helpful at first – it soon became apparent that to build in Mossman was going to be difficult for the builder – not taking my situation into account and assisting me.
It was not an issue for Austart Homes to build in Mossman and they were most helpful in all aspects of my chosen design and upfront amendments to the plan.

I was very impressed with the quality of the Austart display homes of which I travelled to inspect several in the wider Cairns area.
Their vast range of designs made for easy North Queensland lifestyle living. I found the Austart staff to be very professional, with a great team working for the company.

Consultative guidance, meetings and follow up was first class. For the design and size of my home – I found Austart very competitive and my experience was they ticked all the boxes. They completed my home some 5 weeks in advance of which I was very impressed yet keeping me informed all the way through the process.

Would I build again using Austart Homes – Absolutely YES. I could not fault Austart Homes.

I have no hesitation in recommending Austart Homes to anyone wanting to build their dream home. Thank you Austart Homes – you made it easy for me.

Neil Jabs

Neil Jabs, Mossman

Being a first home buyer I was governed by budget, after much research my dream of building on the Gold Coast seemed out of reach.
Then a friend recommended I see Austart Homes Gold Coast.
The best decision I have ever made. They designed a house to suit my land and budget. Without sacrificing quality or luxury.
The process was easy and they were always happy to answer my questions throughout the process.
I am very impressed with the quality of the work carried out and can say that true to their word Austart Homes kept within my budget with no hidden costs.
I would highly recommend Austart Homes to anyone who is going to build a new home.
And thanks to the great team, I am sure I will build with Austart Homes again in the future.

One very happy customer

Stephen, Gold Coast